Tasting Room Associate-Part Time Job at AJA Vineyards, LLC, Santa Monica, CA

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  • AJA Vineyards, LLC
  • Santa Monica, CA

Job Description

AJA Vineyards Tasting Room Associate provides an exceptional experience to guests of the winery through their wine knowledge, stellar customer service and sales driven attitude. A tasting room associate is responsible for the sale of wine and actively soliciting new members to our various wine clubs. The associate also provides assistance with set-up and breakdown of most winery events. This is a part-time position that requires weekend availability.

Specific Responsibilities Include (but are not limited to):

  • Greet all visitors with enthusiasm and provide all guests with excellent customer service
  • Lead guests through wine tasting experiences – educating them about the winery story, wines, growing regions, and brand.
  • Build relationships with guests and club members
  • Recruit wine club members
  • Effectively and skillfully the wine and upsell when appropriate.
  • Phone skills
  • Support the team to meet and exceed DTC sales goals
  • Tasting Room daily operations:
  • Opening and closing, stocking wine and retail products, and assisting with the proper display and pricing of retail items
  • Responsibly pour selected wines for visitors according to tasting room guidelines and procedures and in accordance with laws and regulations
  • Develop basic knowledge of the wines and winemaking practices to continually promote and educate guests on the winery and its offerings
  • Handle POS transactions on an integrated database system
  • Assist customers to their vehicles with large purchases (Must be able to lift 50 lbs)
  • Available to work special winery events on weekends and evenings
  • Cleaning tasting room main rooms, organizing office and cleaning bathrooms
  • Monitor and organize inventory
  • Wash and polish glassware and tableware used in the tasting room
  • Responsible for ensuring all wine orders are properly packaged, including but not limited to DTC shipments, club shipments, and order pick ups.
  • Always maintain a professional and polished appearance.

General Requirements:

  • Must be at least 21 years of age
  • Must be willing to work weekdays, evenings and weekends as well as scheduled events as needed
  • This position requires the ability to lift 50lbs on a regular basis and stand for seven hours
  • Education: High School Diploma, or equivalent
  • Must have some form of wine education (enology, viticulture, WSET, CSW, Court of Master Sommeliers, ISG etc.)
  • Strong communication and sales skills
  • 1-2 years employment in a similar environment such as: retail, restaurant, hospitality or customer service
  • Knowledge of OrderPort POS system is a bonus
  • Basic math skills
  • Flexibility and ability to manage constantly changing priorities with enthusiasm
  • Ability to follow company policies and procedures regarding federal and state shipping compliance

Interested candidates should email a resume and a brief statement describing their qualifications

Job Tags

Weekend work, Afternoon shift, Weekday work,

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