Job Description

Position Summary:

The Manager of Individual Giving and Donor Communications plays a key role in advancing the fundraising goals of the organization. This individual will manage and grow the individual giving and digital fundraising programs, contribute to major gift strategies, and lead donor communication initiatives. The role reports to the Director of Development and works closely with the Development and Marketing/Communications teams.

Essential Duties and Responsibilities:

Appeals & Donor Communications

• Develop and manage a year-round communications calendar for donor cultivation and solicitation.
• Write and distribute donor communications (e.g., e-solicitations, annual appeals, campaign updates).
• Collaborate with communications/marketing staff to enhance digital engagement and outreach.
• Lead and grow the recurring giving program, including content creation and donor stewardship.
• Use segmentation strategies to tailor messaging and evaluate campaign effectiveness.
• Design and implement a donor renewals and upgrades strategy.

Major Gifts

• Support senior leadership in identifying, cultivating, and soliciting major donor prospects.
• Analyze donor data to identify individuals with giving potential.
• Conduct research and prepare briefing materials for leadership and board members.
• Draft proposals, reports, and high-impact donor correspondence.
• Contribute to the development and promotion of a planned giving program.
• Assist in the development and launch of affinity groups and donor councils.
• Support the planning and execution of donor cultivation and stewardship events.

Administration & Strategy

• Help shape and execute the annual fundraising strategy for individual and major gifts.
• Coordinate with development staff to ensure accurate tracking in CRM systems.
• Stay informed about organizational programs to help shape compelling donor narratives.
• Support special projects and perform other related duties as assigned.

Qualifications:

Required:

• 3–5+ years of experience in nonprofit fundraising or development.
• Demonstrated experience in donor relations and content development.
• Proficiency in digital fundraising techniques, including social media and email campaigns.
• Familiarity with email marketing platforms (e.g., Mailchimp, Constant Contact).
• Excellent writing and storytelling skills tailored to donor audiences.
• Ability to manage multiple priorities in a fast-paced, mission-driven environment.
• Strong interpersonal and communication skills.
• Commitment to equity and inclusion in both strategy and execution.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

Preferred:

• Bachelor's degree.
• Experience working with donor CRM/database systems (e.g., Raiser’s Edge, Salesforce).
• Familiarity with local philanthropic, business, or nonprofit landscapes.

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