Job Description

Employer Industry: Biotechnology and Genomics

Why consider this job opportunity:
- Salary up to $160K/year, depending on experience
- Opportunity for equity and career advancement into operational leadership roles
- Full-time remote position with occasional travel for enterprise onboarding and company meetings
- Comprehensive company-paid health, vision, and dental benefits
- Unlimited PTO and company-sponsored offsites and team meals during in-person meetings
- Work in a dynamic environment at the intersection of healthcare and technology

What to Expect (Job Responsibilities):
- Develop and manage strategic customer relationships as a trusted advisor for enterprise accounts
- Lead the onboarding process for new accounts and clinicians, ensuring smooth integration with services
- Proactively identify and address customer needs to enhance satisfaction and long-term engagement
- Collaborate with internal teams to develop programs that maximize customer value and drive growth
- Communicate value to clients using data to identify opportunities for improvement and expansion

What is Required (Qualifications):
- Minimum of 7+ years of experience in enterprise-level sales and/or customer success within the biotechnology industry
- Understanding of the healthcare landscape and genomics role in precision medicine is a plus
- Proven experience in field sales or account management with a history of up-selling and cross-selling
- Strong communication skills, with the ability to present information clearly to diverse audiences
- Ability to thrive in an entrepreneurial environment, managing priorities independently

How to Stand Out (Preferred Qualifications):
- Bachelor's degree in a relevant field preferred but not required
- Experience successfully managing complex, technical projects
- Passion for coaching and mentoring others, aspiring to lead high-performing teams
- Comfort with data analysis and using insights for strategic decision-making
- A proactive problem solver with a get things done mentality

#Biotechnology #CustomerSuccess #RemoteWork #CompetitiveCompensation #HealthcareInnovation

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr

Job Tags

Full time, Remote work,

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