Job Description

The UPS Store Customer Service Associate Location Walnut Creek, CA :

The Seasoned Customer Service Associate delivers world-class customer sales & service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

QUALIFICATIONS

• 1-2 years experience in retail
• Good with customer facing engagement
• Good time-management, and communication skills
• Strong computer skills, including Microsoft Office
• Prompt, reliable, and responsible, Flexible to work on weekends (Sat & Sunday)
• High school diploma or GED required
• Ability and aspiration to grow to take a leadership role
• Able to lift 40 pounds

Type of Work:

• Shipping/Mailing - Processing shipments for customers
• Package/Mail Sorting - Sorting incoming deliveries for pickup
• Packing - Providing packing service for customers
• Passport Photos -Taking photos for passport pictures
• Printing, Scanning, Faxing - Providing print services to customers
• Notary- Verifying ID of document signers

BENEFITS

• Sales bonus and promotion incentives, training & management certification for top performers, and an opportunity to advance to management
• Paid training
• Uniforms provided
• Discounts on products and shipping
• Paid Notary Certification for the right candidate
• Paid LifeScan/fingerprint Certification
• Sick Leave

BUSINESS HOURS

• Monday - Friday 8:00 AM - 6:30 PM
• Saturday 10:00 AM - 3:30 PM

Work Remotely

• No

Job Types: Full-time, Part-time

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Work at office, Remote work, Flexible hours, Shift work, Weekend work, Sunday, Day shift, Saturday, Monday to Friday,

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