Job Description

Overview

Colwen Hotels is on the move! As a dynamic and rapidly expanding hotel company, we manage an extraordinary portfolio of award-winning propertiesand were not slowing down. With our continued growth, we are seeking an accomplished, hands-on Regional Director of Hotel Operations to join our leadership team. This position may be based either in the Greater Boston region or Portsmouth, NH region.

This is an exciting opportunity for a proven hotel operations leader who thrives in fast-paced environments, loves building and coaching strong teams, and brings expertise across extended stay, select-service, lifestyle, and independent hotels. If youre passionate about operational excellence, financial performance, and creating unforgettable guest experiences, this is your chance to make a lasting impact across multiple properties.

What Youll Do

• Lead with visionproviding complete operational oversight across your region, ensuring outstanding financial performance, guest satisfaction, and associate development.


• Mentor and inspire General Managers and hotel leadership teams through coaching, training, and frequent property visits.


• Drive results by analyzing performance metrics (financial, STR, QA, guest feedback) and creating action plans for improvement.


• Collaborate with Sales and Revenue leaders to build property-specific strategies that maximize occupancy, ADR, and RevPAR.


• Champion service and quality standards across all departments, including food & beverage operations.


• Partner with ownership groups and stakeholders, strengthening relationships and trust through consistent performance and communication.


• Recruit, develop, and retain top talent while ensuring succession planning for future growth.


• Keep your finger on the pulse of industry trends to keep Colwen Hotels ahead of the curve.

What Were Looking For

• 5+ years as a Regional Director of Hotel Operations or multi-property General Manager.


• Proven success with both branded (Marriott, Hilton, IHG) and independent hotels.


• Strong business acumen with the ability to analyze, strategize, and execute.


• Inspiring leadership and exceptional communication skills.


• A hands-on, roll-up-your-sleeves style with a passion for people and results.


• Willingness to travel frequently to assigned properties located throughout the portfolio.

Why Join Colwen Hotels?

At Colwen, we believe our people are our greatest asset, and we are committed to their success. As we continue to grow, youll have the opportunity to grow with usbuilding your career in an organization that values innovation, collaboration, and excellence.

We offer

• Comprehensive Health, Dental & Vision Insurance (with Company-Funded HRA)


• Flexible Spending Accounts & Supplemental Insurance Options


• Generous Paid Time Off Programs


• 401(k) with Employer Match (Traditional & Roth Options)


• Employee Assistance Program


• Career Advancement & Leadership Development Opportunities

If youre ready to bring your expertise, passion, and leadership to a company thats shaping the future of hospitality, Colwen Hotels is the place for you.

Join usand be part of our continued growth and success.

EOE M/F/D/V

Job details

• Seniority level: Director


• Employment type: Full-time


• Job function: Management, Finance, and Customer Service


• Industries: Hotels and Motels

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