Job Description

Job Description

Patient Services Registration Clerk – Onsite (Baldwin Park, CA)

Start: ASAP – 1/30/2026

Schedule: Monday–Friday, 8:30AM–5PM (no weekends)

Location: Baldwin Park, CA — Onsite at a major healthcare organization

Type: Contract (Bandwidth Support)

We are seeking an experienced Patient Services Registration Clerk to support a busy Hospital Surgery Department. The ideal candidate has 1–3 years of patient access or registration experience , preferably in a surgery clinic or hospital setting , and excels in customer service and front-office operations.

What You’ll Do

• Serve as first point of contact for patients arriving for surgery
• Collect and enter patient demographics with a high level of accuracy
• Obtain required signatures on consent and regulatory documentation
• Conduct insurance verification and determine patient liability
• Collect patient payments and follow cash-handling protocols
• Provide exceptional customer service during high-volume surgery check-in
• Prioritize workflows to support first-case start times

What You Need

• High School Diploma or equivalent
• 1–3 years of related experience (patient access, registration, front desk, or public-facing healthcare role)
• Knowledge of third-party insurance verification
• Strong customer service and communication skills
• Basic understanding of hospital registration processes
• Comfortable with fast-paced, high-traffic environments
• Epic experience preferred but not required

Work Environment

• Business casual dress code
• Paid employee parking
• High-volume surgical department
• Must maintain excellent attendance due to early case-start support

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