Monitoring Specialist - Hybrid Role
Location: Winston-Salem, NC (Hybrid - 3 days onsite, Tuesday mandatory)
Visa: USC or GC ONLY
Summary: We're seeking a Senior Monitoring Analyst to design, deploy, and maintain analytical models and monitoring solutions for high-availability financial transaction platforms. This role combines technical expertise with data analysis to drive insights and ensure seamless operations.
Key Responsibilities: • Monitor and analyze financial transaction processing platforms • Create dashboards and reports using BI tools • Provide Level 3 incident response and troubleshooting • Implement monitoring rules and alerts across enterprise tools • Collaborate with cross-functional teams on process improvements
Required Qualifications: • Bachelor's in Computer Science or equivalent experience
• 5+ years experience with distributed financial services platforms
• Hands-on experience with monitoring tools: SCOM, Dynatrace, Splunk, SolarWinds
• Excellent analytical and problem-solving abilities
• Outstanding communication skills
Preferred Skills: • Advanced troubleshooting and data analysis capabilities • Experience with observability tools and log file analysis • Data visualization and dashboard creation expertise • Familiarity with data mining and trending analysis
Join our team to leverage cutting-edge monitoring technologies while supporting critical financial infrastructure. Apply today!
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