Job Description

Our Client, a Medical Center company, is looking for a Lab Assistant/ Phlebotomy Assistant for their Brockton, MA location. Responsibilities: Carries out a wide range of routine tasks to support laboratory operations, including performing venipunctures on inpatient and outpatient populations throughout the hospital. Ensures the accurate and safe collection and processing of laboratory specimens from patients of all ages, following established procedures and hospital policies. Responsible for delivering high-quality, customer-focused laboratory services, including full patient registration, specimen collection, specimen processing, and related duties. Maintains essential equipment and supplies, communicates effectively with laboratory staff and external contacts, and serves as a resource for phlebotomy technicians. Lab Registration: Registers and orders specimens received from clients into EPIC & SunQuest. Receives, verifies, and enters patients, tests, and information into EPIC & SunQuest according to policy. Generate barcode labels, label specimens, print outstanding specimen list. Respond to telephone inquiries regarding specimen, patient test results and related information, forwards technical questions to lab Supervisor or laboratory director, as appropriate. Distributes Specimens to various areas within the laboratory. Files requisitions. Maintains safe working environment. Acts as a resource to assist in the training of other personnel. Troubleshoots outpatient requisitions as necessary. Performs other clinical laboratory assistant duties and responsibilities as required at the direction of lab supervisor. Photocopies requisitions for billing/compliance team requiring ICD-10 coding and participates in billing inquiries as requested. Specimen Collection: Perform phlebotomy on inpatient and outpatient populations using the stated procedural policies. Perform therapeutic phlebotomies Monitors workflow using the specimen tracker. Reviews SunQuest Collect to ensure all tests have been obtained. And notates any time constraints in SunQuest. Adheres to proper handling of specimens. Resolves patient identification problems with appropriate care unit. Contacts care units to report specimen problems such as inaccurate labeling, incorrect sample, improper packaging, and handling. Records of events in Logs. Follows standard precaution and wears PPE to perform tasks as indicated in the Safety Manual. Communicates with lead or supervisory personnel regarding any unusual problems. Complies with established departmental policies, procedures, and objectives. Demonstrates use of quality improvement in daily operations. Receives specimens from couriers and checks manifests to verify appropriate count. Sort’s specimen collection labels, adding, canceling and combining test to decrease repeat venipunctures. Answers telephone calls and communicates pertinent information. Send specimens and carriers to various sites using a pneumatic tube. Performs minor troubleshooting of pneumatic tube, placing a work order when necessary. Specimen Processing/Send Outs: Processes specimens including centrifugation, aliquoting, labeling. Prepares specimens to be sent to referral laboratories; obtains proper detailed information pertaining to sample requirements such as test codes, appropriate specimen type and volume needed, process and deliver specimens to appropriate departments. Package and send specimens to the appropriate Reference Laboratory for specimen requirements. Requirements: Dexterity sufficient to manipulate instrumentation. Ability to read, understand and follow written procedures. Ability to communicate adequately with all laboratory clients. Basic clerical/data entry skills preferred. Excellent Client relations skills required. High School Diploma or Equivalent Graduate of Phlebotomy Training program preferred Phlebotomy Certification Preferred, ASCP certification/eligible Pre EPIC & SunQuest Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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