Job Description

About Eyebot

Eyebot is an outcome-focused technology company on a mission to make vision care accessible to everyone, equally. Headquartered in Boston’s North End and backed by top investors and the National Science Foundation, our 90-second vision test kiosk is reshaping how vision care is delivered.

If you’re passionate about solving big problems and building the future of vision care, we’d love to hear from you.

About The Role

We’re looking for a Junior Product Manager to develop a deep understanding of customer needs, both the everyday users of our kiosks and our Fortune 500 partners. Field visits to the stores where our kiosks operate will give you direct insight into real-world workflows and customer interactions, helping you identify meaningful opportunities for product and process improvements. You’ll work closely with our commercial and engineering teams to translate these insights into a clear roadmap that enhances the customer experience.

Note: This is a full-time, onsite role based in Boston’s North End. We work together 5 days a week to support rapid prototyping and cross-functional collaboration.

What You’ll Do:

• Gather, analyze, and distill insights from store teams to inform product enhancements and process changes.

• Spend time on-site in partner stores to observe day-to-day operations and understand how our kiosks fit into existing workflows.

• Track project progress, document findings, and ensure deadlines and deliverables are met.

• Build strong relationships with store staff to become a trusted point of contact.

What We're Looking For:

Experience

• 3+ years of experience in product management (or a closely related role), with at least 1–2 years of meaningful ownership over a feature area, workflow, or KPI.

• Proven ability to turn customer insight into shipped product improvements—from discovery and problem definition through rollout and iteration.

• Experience working cross-functionally with engineering and go-to-market/ops partners to prioritize, scope, and deliver.

• Comfortable spending time in the field (stores/partner sites) to observe real workflows, identify pain points, and validate solutions quickly.

• Strong product “hygiene:” writing clear specs, managing backlogs, tracking progress, and communicating decisions and tradeoffs.

Relevant bonus experience (nice-to-haves, not required)

• Experience in healthcare, devices/kiosks, regulated environments, or consumer diagnostics.

• Exposure to hardware and software products where real-world conditions (store layouts, lighting, network reliability, staffing) influence product performance.

• Experience launching improvements that affected customer experience + operational workflows (training, SOPs, escalation paths, partner enablement).

Who You Are

• You’re energized by fast-paced environments and excited to grow with a startup that’s scaling quickly; prior experience in similar settings is a strong plus.

• Exceptionally organized, with the ability to manage multiple priorities and keep projects moving smoothly.

• You take ownership of your work and care deeply about quality.

• You hold yourself (and your teammates) to a high bar.

• You follow through on commitments and take responsibility for outcomes.

• You bring a low ego, collaborative mindset and a sense of humor. You are easy to work with, open to feedback, and able to keep perspective even when things don't go according to plan.

What We Offer:

• Starting target salary in the range of $100,000 to $120,000, along with meaningful equity

• Flexible work schedule with unlimited PTO

• A culture where every idea is welcome, no matter how out there it sounds — that’s how Eyebot got started

• Full health, dental, and vision insurance

• Commuter support and wellness benefits

• A collaborative office environment in Boston’s North End, with regular team lunches and a great waterfront location

• The chance to build products that improve lives and redefine how vision care is delivered

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