Job Description

*This position will require the candidate to be located in Cleveland or nearby, as weekly meetings will be required.

Overview

PracticeSuite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, PracticeSuite has diverse features to modernize practices and take them to the next level.

We are seeking a highly skilled Junior Citrix Specialist to join our IT Infrastructure and Security team. The ideal candidate will have strong experience in Citrix XenApp, Windows Server administration, network and firewall configuration, and IT security compliance. This role requires both technical expertise and hands-on experience in managing enterprise-level infrastructure environments, ensuring optimal performance, reliability, and data protection.

Key Responsibilities

• Design, configure, and maintain Citrix environments (preferably Citrix XenApp-based applications).

• Manage and configure Active Directory (AD), including user accounts, permissions, and group policies.

• Develop and implement Group Policy Objects (GPOs) to ensure secure and standardized configurations.

• Handle network administration tasks including routing, switching, and VPN configuration.

• Configure and maintain firewalls, security systems, and VPNs to ensure network and data protection.

• Ensure adherence to IT security compliance standards and assist with internal and external audits.

• Manage server configuration, monitoring, and performance optimization across multiple environments.

• Participate in IT disaster recovery and business continuity planning.

• Perform backup and recovery operations, ensuring data integrity and availability.

• Configure and manage email servers, with preference for candidates experienced in open-source platforms.

• Provide technical troubleshooting and support for Citrix, network, and server-related issues.

• Collaborate with cross-functional teams to ensure smooth system integration and secure operations.

• Maintain thorough documentation of systems, configurations, and procedures.

Qualifications & Certifications

• MCSA (Microsoft Certified Solutions Associate)

• MCSE (Microsoft Certified Solutions Expert)

• MCITP (Microsoft Certified IT Professional)

Skills & Experience

• 4+ years of experience as a Citrix Developer, System Administrator, or Infrastructure Engineer.

• Hands-on experience with Citrix XenApp and related Citrix management tools.

• Proficiency in Active Directory, Group Policy, Windows Server, and network configuration.

• Strong understanding of IT security frameworks, firewall management, and data protection policies.

• Experience in backup and disaster recovery management.

• Excellent troubleshooting skills and the ability to work independently.

• Strong verbal and written communication skills in English.

Who We Are

PracticeSuite is a national, fast-growing cloud computing software company based in Poland, US, Costa Rica and India that provides a cloud-based 360Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare.

Please visit our website to learn more about us, at

PracticeSuite, Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. PracticeSuite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment.

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