Job Description

Human Resource Generalist | HR Generalist (Bilingual Spanish a plus!)

Denver Airport

Plaza Premium Group

*Please note, this is an on-site role at the Denver Airport*

Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!

Job Scope:

As Human Resources Generalist in an airport restaurant concept lounge, you will make a hands-on contribution including carrying out various HR initiatives at single-site level, including but not limited to talent recruitment (selection, hiring, new hire setup in ADP, onboarding, etc.), weekly payroll monitoring and auditing for the site to get it ready for processing centrally. You will serve as a Benefits Specialist for the site and will handle employee labor & relations issues. Maintaining close relationships with different departments to ensure all employee-related policies and procedures are being adhered to, and together with line managers, apply and enforce applicable disciplinary actions. This entails ongoing review of policies and procedures and local practices and ensures compliance with local regulations.

The ideal candidate enjoys working in an entrepreneurial and ambiguous environment and is collaborative with a “can do” attitude. If you are purpose-driven, enthusiastic, and you’re seeking a meaningful career where you learn, grow, and positively impact the world around you, we’d love to talk with you!

Job Responsibilities:

• Recruiting, hiring (including reviewing and approving background checks, collecting, and maintaining documentation, I-9 compliance, and ensuring all new employees complete on-boarding and key training & policy acknowledgments).
• Generate official internal documents such as offer letters, promotion letters, salary change forms, and disciplinary forms.
• Creating onboarding plans for new hires and educating employees on HR policies, internal procedures, and regulations.
• In coordination with global IT, set up new hires with their work email, set up laptop, cell phone, etc.
• Maintaining physical and digital files for employees and their documents, benefits, and attendance records.
• Handle all phases of benefit enrollment and administration and provide assistance to employees with benefit issues and questions.
• Maintaining all personnel records, status changes, payroll, and other reports/documentation.
• Maintain the recruiting tracker, and all reports as needed by Country and Global HR.
• Investigating and resolving employment relation concerns. Address employee grievances and escalate when necessary.
• Manage leave of absences for employees including Short-Term Disability (STD), Family and Medical Leave Act (FMLA), and Workers' Compensation, and oversee Americans with Disabilities Act (ADA) and other unpaid leaves.
• Review, guide, and administer employee disciplinary actions and involuntary termination procedures.
• Monitor legal updates to stay abreast of compliance requirements; make recommendations for policy, procedure, and process modifications, implementing and communicating on approved changes.
• Promote employee relations, build, and nurture company culture in conjunction with local leadership. Support country and global HR team to implement global HR programs and initiatives.
• Participate in any ad hoc projects that the company assigns.
• Ensures compliance with company policies and procedures and legal Responsibilities.

Qualifications:

• Bachelor's degree or equivalent experience in Business, Human Resources, or related area
• 5+ years' of experience working in Human Resources
• Strong interpersonal and communication skills.
• Bilingual Spanish a plus!
• PHR preferred.
• Management experience in designing and delivering cultural change programs / projects in a global context.
• Strong organization and time management skills
• Strong written and verbal communication skills
• Excellent interpersonal skills, convincing and influential
• Strong people management skills, capable in handling diversity in a multicultural organization, with the ability to build multi-cultural & inclusive environments.
• Proficiency with IT tools and systems. Can troubleshoot at basic user level (Outlook, Word, Excel, PowerPoint, SharePoint, Microsoft Teams, VPN). Can setup new hires with their IT tools.

Success Factors:

• Demonstrate, promote, and exemplify the Company’s Core Values: T.R.I.P. (Trust, Respect, Integrity, Pride).
• Positive, continuously learning, strong capacity in problem-solving.
• Drive for excellence and be flexible in approach.
• High level of confidentiality, professionalism with exceptional interpersonal and communication skills.
• Able to work in a fast paced, dynamic environment and demonstrate a sense of urgency.
• Strong organization and time management skills.
• Strong written and verbal communication skills
• Pro-active and collaborative work method. Positive “can do” outlook

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