Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

d0dKK0VGN3pqWEJQelVJcm95YTBCZDhIRFE9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:

  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts

Preferred Requirements:

  • Prior telephone/call-center experience focused on emotional support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Part time, Second job, Work at office, Remote work, Shift work,

Similar Jobs

Physicians Regional Medical Center - Pine Ridge

Pharmacy Manager Job at Physicians Regional Medical Center - Pine Ridge

 ...Medical, dental, vision and flexible spending accounts ~ Life and disability insurance and more Job Summary The Manager, Pharmacy oversees the daily operations of the inpatient pharmacy. This role ensures the safe, effective, and efficient delivery of... 

Allied Universal

Armed Security Officer - Elite Job at Allied Universal

 ...Description Overview Allied Universal, North America's leading security and facility services company, provides rewarding careers that...  ...! Job Description As a Armed Security Officer - Elite in San Antonio, TX , you will serve and safeguard clients in... 

Houston Methodist

Anesthesia Tech - FT Days Job at Houston Methodist

 ...At Houston Methodist, the Anesthesia Technician (AT) position provides support to the anesthesia providers and other members of the interprofessional...  ...CERTIFICATIONS - PREFERRED ~ ASATT - Certified Anesthesia Tech KNOWLEDGE, SKILLS, AND ABILITIES ~ Demonstrates the... 

PrismHR

LICENSED VOCATIONAL NURSE Job at PrismHR

Position Summary The LVN provides compassionate, high-quality nursing care to residents in a skilled nursing facility under the supervision of a Registered Nurse (RN) or physician. This role ensures residents receive appropriate clinical care and support in accordance...

NoorStaffingNursing

Travel Mother Baby RN Job at NoorStaffingNursing

 ...HIRING NOW: Travel Mother/Baby RN in Morristown, NJ Weekly Gross Pay: $2,605 for 36 hours Taxable: $1,044 weekly ($29 x 36) Non-Taxable: $1,561 weekly ($43.36 x 36) Location: Morristown, NJ Shift: 12-hr days Start: 7/7 Duration: 13 weeks Ideal candidates...