Job Description

We’re looking for a grounded, people-first operator to help us open one of Bentonville’s most anticipated new hotels — a place where nature, culture, and community come together with heart.

At The Compton , hospitality isn’t a checklist — it’s a feeling. As Director of Operations , you’ll be at the center of how that feeling comes to life every day.

Reporting to the General Manager, you’ll oversee Guest Services and Housekeeping , bringing structure, clarity, and care to the daily rhythm of the hotel. From back-of-house systems to front-of-house smiles, you’ll make sure everything runs with intention — grounded in the creativity, humanity, and tenacity that define Practice Hospitality .

• Lead, train, and support department leaders to build confident, connected, high-performing teams.
• Ensure operations reflect The Compton’s standards of service, cleanliness, safety, and sustainability.
• Collaborate across departments to deliver a guest experience that’s thoughtful, seamless, and distinctly Bentonville.
• Establish and refine systems and processes to support a smooth opening, strong ramp-up, and long-term success.
• Bring calm, capable leadership — providing presence and perspective through both the planned and the unexpected.

This is a role for a hands-on, people-powered operator who thrives in dynamic environments and understands that exceptional guest experiences start with empowered, supported teams . You’ll be part of a leadership story that celebrates creativity, humanity, and operational excellence — the very heart of The Compton experience.

• Bachelor’s degree in Hospitality, Business, or related field (strongly preferred)
• 3–5 years of progressive hotel leadership experience with success in multi-department operations
• Proven ability to drive performance while fostering a strong team culture
• Experience with boutique or lifestyle hotels preferred
• Knowledge of hotel systems, financial management, and operational best practices
• Strong analytical, interpersonal, and communication skills
• Grounded leadership with a passion for people and purpose

• Job Type: Full-Time, Exempt
• Flexibility to work weekends, evenings, and holidays as business needs demand
• Active, hands-on presence across all areas of the property

About Practice Hospitality

We’re people-powered hoteliers who believe hospitality is human. We don’t just manage hotels — we create places that spark belonging, connection, and pride of place.

• ✨ Learn more at practicehospitality.com

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