Company Description
AppWork is dedicated to enhancing maintenance efficiency, motivation, empowerment, productivity, and data integrity. Created by owner-operators who understand daily operations, our product is designed for various user experiences, including headquarters, management, technicians, and residents. We are committed to understanding and supporting our clients’ needs.
Role Description
This is a full-time, on-site role for a Customer Success Manager located in Ramsey, NJ or St. Pete, Florida. The Customer Success Manager will engage with clients to ensure clients are using AppWork to its fullest and are truly obsessed with us. Daily tasks include onboarding, implementation, day-to-day account management, and support. The role requires proactive problem-solving and continual improvement of customer success processes.
Qualifications
Responsibilities: Collaborate with data managers, statistical programmers, biostatistics, clinical operations, and external vendors to review, sign off on the data transfer specifications, and transfer data from external sources, ensuring data is received and validated...
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