Job Title: Customer Support Representative / Account Representative - Sr
Location: Columbus, OH
Pay Rate: $19.16/hour (W2)
Work Schedule Overview:
Remote Start: Begin your journey with remote training and onboarding for the first 4–5 weeks.
In-Office Transition: After training, this role will require working onsite 5 days per week to build team synergy and provide hands-on support.
Hybrid Option: Enjoy a flexible hybrid schedule (3 days in-office, 2 days remote) after 6 months of successful service.
Job Summary:
We are seeking highly motivated and service-driven Client Support Service Professionals to join our client. As a Customer Support Representative, you will be the first point of contact for clients, delivering accurate information and high-quality support related to financial services and account management.
Key Responsibilities:
Handle incoming phone calls and provide support for a range of client service inquiries.
Assist clients with Cash Management products, online and mobile account access, and general financial inquiries.
Deliver world-class service in a high-volume, fast-paced, and team-oriented environment.
Meet or exceed key performance metrics such as customer satisfaction, accuracy, and call resolution.
Adapt quickly to new procedures, tools, and workflows.
Collaborate closely with teammates and management to ensure client satisfaction.
Preferred Qualifications:
Previous customer service or call center experience, ideally in financial services.
Strong communication and problem-solving skills.
Comfortable navigating multiple systems and digital tools.
Proven ability to thrive in a team environment and handle a fast-paced workload.
Commitment to delivering an exceptional client experience.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Overview: Traveling Reset Merchandiser Day Shift SPAR is growing our reset and remodel merchandising team! This Reset Merchandiser job will be part of a team remodeling the insides of big box retailers. Anyone with a background in merchandising resets or remodels...
...Job Description Job Title : Maintenance technician- Vaccines Location: Swiftwater, PA About the Job We deliver 4.3... ...maintenance operations Preventive maintenance and repairs on industrial and process equipment including but not limited to the...
...further action. Are you a hard-working individual looking for a REMOTE work from home position? Our Fortune 500... ...Handle high volume inbound calls. Outbound calls if depending... ...more of recent experience in a call center (NO EXCEPTIONS) Healthcare...
...strategy. These individuals help businesses navigate complex tax... ...lead and deliver value at this level include but are not limited to... ...Management, Economics, Finance, International Business - 2 year(s) of... ...intend to hire experienced or entry level job seekers who will need...
...The Mobile Phlebotomist contributes to AHF by providing friendly, informative, fast-paced services to patients in our Mobile Testing Unit. The Phlebotomist performs venipuncture/capillary puncture procedures and provides instructions to patients pert Phlebotomist, Mobile...