Corporate Trainer Job at Employbridge, Duluth, GA

eld4d0dWNzVqWE5Pd2t3dHF5TzJBTmtFQnc9PQ==
  • Employbridge
  • Duluth, GA

Job Description

Are you passionate about adult learning and skilled in coaching others to succeed? We are seeking a Corporate Trainer with a strong background in travel or customer service to lead training initiatives for new and experienced consultants. This role is critical in ensuring top-tier performance, quality, and service from contact center associates.

Responsibilities:

  • Facilitate engaging in-person, virtual, and hybrid training sessions for new consultants with no prior industry experience.
  • Deliver upskilling programs for experienced staff to enhance technical abilities, efficiency, and client satisfaction.
  • Support structured onboarding and promote a strong cultural connection for new hires.
  • Evaluate learner performance through assessments, simulations, and feedback, maintaining clear documentation.
  • Collaborate with leadership to address training participant issues or behavior concerns.
  • Create and update training content: presentations, job aids, e-learning modules, and assessments.
  • Maintain real-time tools and resources to support consultant productivity.
  • Gather feedback and performance data to continuously improve training effectiveness.
  • Model professional behavior and uphold standards in quality, accuracy, and service.
  • Perform administrative duties related to training, onboarding, and offboarding.

Qualifications:

  • Education: College coursework or equivalent combination of training and experience.
  • Experience: Minimum 2 years in a corporate training role OR strong performance as a travel consultant with coaching experience.
  • Industry Knowledge: Background in corporate travel preferred; understanding of world geography required.
  • Technical Skills: Proficient in Microsoft Office, Google Suite, virtual meeting platforms, and learning management systems. Experience with GDS and contact center tools is highly desirable.
  • Leadership & Communication: Proven ability to coach and lead others. Excellent verbal and written communication skills.
  • Presentation Skills: Confident and adaptable presenter able to tailor delivery to different learning styles.

Additional Competencies:

  • Attention to detail and process orientation
  • Strong analytical and problem-solving abilities
  • High ethical standards and accountability
  • Emotional intelligence and client-focused mindset

Job Tags

Remote job,

Similar Jobs

Lifespace Communities

Server Job at Lifespace Communities

 ...aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented team of Culinary Servers today! What's in it for you? Competitive base pay Comprehensive health benefits medical, dental, vision effective Day 1... 

Ellab

Order Processing Specialist Job at Ellab

 ...the ERP (maintain accurate records) Coordinating inside sales orders with Danish manufacturing team and various global vendors Mailing/Shipping/Receiving and associated communication with applicable teams and clients Verifying accuracy of sales team quotes, work... 

Cherry Hill Free Clinic

RN, Registered Nurse - Mother Baby Job at Cherry Hill Free Clinic

 ...needs, providing education to patients and families, and identifying resources to support patient care. Requires a BSN (preferred), RN license, BLS, and relevant certifications such as NRP and STABLE, with experience in perinatal or similar settings preferred.... 

stayAPT Suites

Hotel General Manager Job at stayAPT Suites

 ...This Residential Hotel Manager is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training... 

Powerback Rehabilitation

Occupational Therapist (Journey Travel) - OT Job at Powerback Rehabilitation

 ...Occupational Therapist (Journey Travel) - OT at Powerback Rehabilitation summary: The Occupational Therapist - Journey Traveler at Powerback is responsible for providing comprehensive occupational therapy services to patients across various settings nationwide. This...