Job Description

The Behavioral Health Technician position is responsible for providing direct and supportive care to clients/patients. Duties generally include, but are not limited to, providing general oversight of day-to-day activities, redirecting clients/patients as necessary, health monitoring (vital signs), intervening/responding to crises, communicating with the established treatment team, facilitating group education/structured activities, and transporting clients/patients as needed. Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plans, monitoring and documenting client/patient behavior, and providing a safe, therapeutic, and supportive environment for clients/patients. Additional pay includes shift differential if hired for overnight shifts. The position offers premier training including initial immersive onboarding, continuous skill enhancement, comprehensive curricula, and a supportive learning atmosphere. The workplace culture cultivates employee wellbeing, values each individual's humanity, and actively promotes healthy, joyful workforce engagement. Key responsibilities include direct support, health monitoring, crisis intervention, facilitation of activities, transportation assistance, and documentation of care. Knowledge required includes confidentiality laws, communication skills, ability to read and interpret safety rules, proficiency in basic math, report writing, effective speaking, problem-solving, keyboarding skills, and ability to establish rapport with clients while maintaining boundaries. Experience and education qualifications require a high school education or equivalent and two years of responsible employment; experience in Human Services or related field preferred. Employment requirements include successful background checks, completion of new hire orientation and training, valid driver's license and insurance, first aid and CPR certification, medication administration training, behavioral management training, and achievement of training hours as per regulations. Physical requirements include sedentary work with occasional exertion up to 10 pounds and repetitive movements for typing/writing. Brightli is on a mission to improve client care, reduce financial burden of community mental health centers, advocate for increased access to mental health and substance use care, and evolve the behavioral health industry. The organization fosters a culture of belonging and connection, encourages diverse applications, and promotes a supportive work environment. Position perks include paid time off for full-time employees, employee benefits package, top-notch training, career mobility, and a welcoming, supportive work culture.

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