Job Description

Job Description

Job Description

A well-established and highly regarded property management firm in Maryland is seeking an experienced Assistant Property Manager to oversee the operations of a large-scale residential community. This is a confidential search for a results-driven leader who will ensure optimal property performance.

SUMMARY:  The Assistant Property Manager is responsible for the efficient operation of assigned property under the direction of the Property Manager. Performs tasks associated with the operation of the property including leasing, collections, resident services, and maintenance. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients. May have supervisory responsibilities.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Aggressively manage the collection and processing of all payments and purchase orders.
• Assist with creating monthly reports including but not limited to renewals, rents, leasing, resident retention programs, and maintenance.
• Assist in validating prospect/resident rental eligibility using a designated background verification process.
• Responsible for attending staff meetings and taking minutes of the meeting if necessary.
• Build relationships with vendors and handle vendor statements for correct billing.
• Attend court hearings if required.
• Assist in the follow-up of delinquencies.
• Process security deposit refunds.
• Assist in scheduling appointments.
• Back up approval in the Property Manager's absence on all paperwork and verification.
• Assist in supervising leasing and operations in the office, as well as provide training and instruction to the staff as to the proper method of handling office administration.
• Review and check the accuracy of resident information including resident account setup, while maintaining the accuracy of information (example names, lease dates, and billing).
• Inspect apartments as needed.
• Assist with marketing and follow-up of the leasing team unit inspections, thank you notes, approval letters, phone calls and lease signing schedules.
• Performs all activities related to apartment rentals, move-ins, and lease renewals as needed.
• Record all resident correspondences.
• Maintain renewal records in the computer.
• Assist the Manager with any requested work to be done on the property.

QUALIFICATIONS

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• High school diploma/GED equivalent; bachelor’s degree preferred
• Minimum 3 years of multi-family property management or related experience
• Demonstrated ability to multi-task and follow through on tasks and responsibilities
• Excellent time management and problem-solving skills.
• Ability to effectively communicate with tenants in a calm and respectful manner
• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving

BENEFITS PACKAGE:

• Medical, Dental, and Vision benefits 
• Employee Assistance Program (EAP) 
• Employee Rental Discount
• Generous time-off policy
• 401(k) plan with employer match
• Employee Referral Program

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