Assistant General Manager Job at Crunch Fitness - Fit Fusion LLC, Willoughby, OH

eVd0NEdsdjVqSEpEd2tZdnB5R3lBZG9GREE9PQ==
  • Crunch Fitness - Fit Fusion LLC
  • Willoughby, OH

Job Description

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
Assistant General Manager | Fit Fusion
Overview
The assistant general manager supports a high-performance gym environment and works directly with the general manager to oversee operations at the facility. Responsible for assisting in the training, development and supervision of the MSR team, the assistant general manager plays a pivotal role in the day-to-day operations of the gym with the primary focus of delivering an excellent member experience in alignment with Crunch brand standards.

Responsibilities

  • Assist in recruiting, hiring, training, and developing a high performing team members to maintain proper staffing levels at all times.
  • Monitor and scoreboard performance of the staff to meet or exceed expected KPI standards.
  • Lead by example by delivering personal and team performance targets.
  • Manage team member performance standards, with on-going development, training, and coaching.
  • Assist and support to the General Manager in the areas such as, but not limited to:
  • Scheduling and labor management
  • Member service resolution with pace and empathy
  • Resolving or escalating employee issues or concerns
  • Lead generation and outreach efforts to impact new member sales.
  • New member acquisition and member integration into all services and programs offered,
  • Team member goal setting, development plans, and regular staff meetings
  • Supervise club asset management, to include inventory reconciliation, supply ordering, and club-related small equipment expenditures,
  • Involvement and supervision in all front desk and Kids Crunch related activities
  • Maintain clean facility and oversee that equipment is maintained.
  • Daily Cleaning Checklist and facility/equipment work order oversight.
  • Utilize Crunch-specific tools to communicate, document, and support overall club operations such as incident reporting, facility standards, internal communications, and process integration,
  • Ensure consistent compliance with all Crunch policies, procedures, and service standards.
Requirements
  • 2 years of fitness facility and/or customer service-oriented management experience.
  • Experience executing objectives quickly and effectively managing key KPIs.
  • Experience leading and/or supervising employees preferred.
  • CPR/AED certification required (can be obtained within 30 days of hire)
  • Understanding of labor control, optional staffing levels and controls overtime.
  • Clear communication skills, demonstrating confidence.
Reporting Structure
  • Reports directly to the General Manager.
  • Works in conjunction with the Fit Fusion management team.

Job Tags

Similar Jobs

Informa Connect

Senior Director, Media & Events Marketing Job at Informa Connect

 ...office. As Senior Director of Media & Events Marketing, you will...  ...of leveraging multimedia, social media, and video content to amplify...  ...the VP of Marketing, you will work closely with sales, editorial,...  ...and support to work from home or remotely. We work hard to... 

TELEVICENTRO OF PUERTO RICO

News Promotion Producer Job at TELEVICENTRO OF PUERTO RICO

Job Description Job Description Resumen de empleo: Responsable de preparar promociones de Noticentro y cualquier otra produccin del Departamento de Noticias. Preparacin Acadmica: ~ Bachillerato en Comunicaciones, Periodismo o rea relacionada, o experiencia...

One Door

Solution Architect (Boston) Job at One Door

 ...provider of SaaSbased visual merchandising solutions, we empower global brands to plan,...  ...impact. Role Overview As a Solution Architect, you will define, document, and communicate...  ...cloud architecture principles on Azure or AWS, focusing on costefficiency, reliability,... 

Pizza Hut - Cheboygan

Restaurant Server - Restaurant Crew Member Job at Pizza Hut - Cheboygan

Pizza Hut - Cheboygan is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen...

Grainger Businesses

SEO Manager Job at Grainger Businesses

 ...products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers...  ...revenue. This role pairs technical Search Engine Optimization (SEO) and content expertise with a forward-looking approach that embraces...