Administrative Assistant Job at EBizCharge, Irvine, CA

ejJKNUgxNzJqSFZOd1V3b3BTQzFBTmdPQ0E9PQ==
  • EBizCharge
  • Irvine, CA

Job Description

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees unlimited earning potential, career advancement opportunities, and a dynamic work environment.

Our Administrative team plays a key role in the merchants’ onboarding process, working closely with the sales team to ensure a smooth experience before, during, and after a merchant is onboarded. We assist with gathering and organizing the necessary documentation, setting up merchant accounts, and provide support if any concerns arise.

Responsibilities

  • Support in the onboarding process of new clients by taking virtual application calls and submitting documentation related to new accounts accurately and timely.
  • Professionalism when handling phone calls, emails, and other correspondence.
  • Prepare and send out agreements for signature.
  • Enter and maintain all information correctly in Salesforce and various databases.
  • Notify appropriate parties if impactful changes are requested by clients.
  • Effectively multitask and manage their time efficiently.
  • Follow up appropriately when needed to ensure accounts experience a high level of responsiveness, even if there is no substantive update or resolution to an outstanding item.
  • Help clients dispute chargebacks by gathering all necessary documentation to prove it was a valid charge.
  • Assist the Administration team with other duties as assigned.
  • Collaborate with Senior Management and various departments such as Technical Support and Sales.

Qualifications

  • Bachelor's degree is highly preferred.
  • Self-starter with the ability to learn fast and work independently as well as within a team.
  • Good work ethic and flexible hours.
  • Strong proficiency in Microsoft Excel, Word, and Outlook.
  • Comfortable working with a wide variety of professionals.
  • The duties and requirements listed above should not be interpreted as all-inclusive.
  • Must have strong communication skills.

Benefits

  • 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match.
  • Gym access, dry cleaners, car wash conveniently located within building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Job Type: Full-time

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.

Job Tags

Holiday work, Full time, Internship, Flexible hours,

Similar Jobs

Tiello

Safety Manager Job at Tiello

 ...Tiello has partnered with a leading EC who is looking for an Electrical Safety Manager is responsible for overseeing and implementing electrical safety programs to ensure compliance with regulatory standards and company policies. This role ensures that electrical systems... 

Dalamar Homes LLC

Pool Service Technician Job at Dalamar Homes LLC

 ...Job Description Job Description Keeps the pool clean and up to safety standards Inspects the pool daily. Manage the day-to...  ...Production Management team to ensure the project is built per contract, on time, and within the set budgets with the utmost quality.... 

Prime Staffing

Travel X-Ray Technician - $2,324 per week Job at Prime Staffing

 ...Prime Staffing is seeking a travel X-Ray Technician for a travel job in Newton, New Jersey. Job Description & Requirements ~ Specialty: X-Ray Technician ~ Discipline: Allied Health Professional ~ Start Date: 08/25/2025~ Duration: 14 weeks ~40 hours per week... 

Meeting Street Schools

Speech Language Pathologist Job at Meeting Street Schools

 ...and evolve our approach. High performers and leaders are encouraged to apply. The Role We are seeking a dedicated Speech-Language Pathologist (SLP) to play a key role in helping students succeed academically by providing high-quality speech and language services.... 

Catapult Sports

Director, PR & Comms (Boston) Job at Catapult Sports

 ...which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science...  ...will lead the development and execution of a comprehensive public relations and communications strategy that enhances the global visibility...